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Info Hub

Practical answers, written plainly. How it works, how to care for it, and what happens when something goes wrong.

How to use it

Plain-language guides for every product, written without the wink.

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Cleaning and care

How to wash it, what lube to use, and how to store it so it lasts.

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Lifetime warranty

Register a product and make a claim. We handle it, not the store.

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Cleaning and care

The same advice applies to everything Please makes.

Charging and battery

Connect your toy to an outlet using the USB cable. Charge for approximately two hours for each hour of vibration play.

Battery life varies with the mode you use. It is worth fully depleting and recharging a product every few months. Charge times, run times and battery capacity are listed on each product page.

Product instructions

Controls, dimensions, materials and waterproof rating are on the product page itself —47 of the 52 products carry them.

Find your product

Lifetime warranty

Register within 30 days of purchase for lifetime one-time replacement coverage. We handle the claim, not the store that sold it.

How the warranty works

Something not answered here? Email sales@pleasetoys.ca.

Stock Please Toys

Tell us your territory and we will send the current line sheet, with case packs and barcodes, the same day.

sales@pleasetoys.ca